Learn how to use the new Email Recall feature in Microsoft 365 to undo sent emails and avoid embarrassing mistakes. This step-by-step guide will walk you through the process and provide helpful screenshots.
The Email Recall feature in Microsoft 365 allows you to retract an email that you have sent by mistake or that contains incorrect information. It is a useful tool to prevent any embarrassing situations or miscommunication. When you recall an email, the recipient will no longer see the original message in their inbox.
To recall an email in Outlook, follow these steps:
1. Open Outlook and go to the 'Sent Items' folder.
2. Right-click on the email that you want to recall.
3. In the context menu, select 'Advanced Actions'.
4. Select 'Recall Message'.
6. Click 'OK' to confirm the email recall.
If the email recall is successful submitted, you will receive a status email. However, please note that if the recipient has already read the email or if the recall fails for any reason, you will be notified as well.
After you recall an email, it is important to confirm whether the recall was successful or not. To do this, follow these steps:
1. Go to the 'Message Recall Report' email
2. Click on the 'View Message Recall Report' link
3. Here you will be able to view the status of the reqested recall.
While the Email Recall feature can be a lifesaver in certain situations, it is important to keep in mind its limitations and follow some best practices:
1. Act quickly: The sooner you recall an email, the higher the chances of success. Once the recipient has read the email or moved it to a different folder, the recall will not work.
2. Double-check before sending: Before hitting the send button, review your email carefully to avoid any errors or mistakes.
3. Inform the recipient: If you recall an email, it is a good practice to inform the recipient about the recall and provide any necessary updates or corrections.
4. Use it sparingly: While Email Recall can be useful, it should not be relied upon as a regular practice. It is always better to double-check and proofread your emails before sending them.
If you encounter any issues or need further assistance with the Email Recall feature in Microsoft 365, feel free to contact me for help. I'll be happy to assist you!